Return Policy
My company specializes in providing football wear. I tailor my service to fit the unique needs of my clients across the world, helping them in finding their perfect football wear.
You can reach our customer support team by emailing belgianshirthunter@gmail.com. We'll help you as soon as possble and will assist you with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
At BelgianShirtHunter we strive to ensure that every customer is satisfied with his purchase. Because we mainly sell second-hand football wear, we ask you to carefully view the product photos and description before ordering.
1. Right of withdrawal (return)
Customers in the European Union have the right to withdraw their order within 14 days of receipt, without giving any reason.
This right also applies outside the EU, but the return costs are entirely at the expense of the customer.
To request a return, please contact us at belgianshirthunter@gmail.com stating your order number.
2. Conditions for return
The article must be in the same condition as upon receipt: unworn, unwashed and with any original labels.
Used items can only be returned if they have not been worn or changed after receipt.
Personalized or unique pieces (with, for example, imprint or stated wear) cannot be returned.
3. Refund
After receipt and verification of the return, the purchase amount will be refunded within 7 working days using the same payment method.
Shipping costs will not be refunded unless the item was delivered incorrectly or was defective.
4. Damage or incorrect delivery
If you receive an incorrect item or the product arrives damaged, please contact us with photos of the problem within 3 days of delivery. We then look for a suitable solution together.